You know the feeling. You're at work, or out running errands, and your phone buzzes with a notification. Your heart drops. Is someone in your house? Is everyone okay? With professional security monitoring, you're not left guessing or scrambling to call 911 yourself while trying to see what's happening on a grainy camera feed.
When your alarm goes off, trained operators verify what's happening in real time. They're already calling police, fire, or medical—faster than you could while panicking. You get an alert. You know what's going on. Help is already on the way.
That's what security monitoring actually does. It takes the weight off your shoulders when something goes wrong. You're not alone in it. You're not the one who has to figure out if it's an emergency or a false alarm while your hands are shaking. Someone's already handling it.
Most break-ins in Houston happen during the day when nobody's home. Burglars in this area look for easy targets—homes without visible alarms, unlocked doors, nobody watching. A monitored system makes your home the one they skip. And if they don't, response happens in minutes, not after you get home and find out hours later.
Choose the security solution that fits your needs. All plans include 24/7 professional monitoring and local Houston-area support.
We're a family-owned alarm company based in Harris County. We've been protecting homes and businesses in the Eastex-Jensen Area and across North Houston since 2008. Over 700 families trust us to monitor their properties, and we've earned an A+ rating with the BBB and the Angie's List Super Service Award by doing what we say we'll do.
We're not a national chain with a call center in another state. When you call, you talk to someone local who knows your neighborhood, knows your system, and remembers your name. We live here too. We've seen the same crime reports you have. We know what's happening on the Eastex Freeway and in the surrounding blocks.
You're not signing a long-term contract with us. You stay because the service works and the people behind it care. That's how we've stayed in business this long in a neighborhood where trust isn't given lightly.
From smart home security to 24/7 professional monitoring — discover the full range of solutions we offer to protect what matters most.
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First, we come out and look at your home. We talk through where you're concerned—front door, back windows, garage, wherever. If you already have equipment installed, we can often monitor it without replacing everything. That saves you thousands. If you're starting from scratch, we walk you through what makes sense for your layout and your budget.
Once the system's in, we connect it to our 24/7 monitoring center. That means any time your alarm is triggered—motion detector, door sensor, glass break, smoke detector, whatever—our team gets the alert instantly. They'll try to reach you first to confirm if it's real or accidental. If they can't reach you, or if it's clearly an emergency, they dispatch police, fire, or EMS right away.
You also get alerts on your phone. You can check your cameras, arm or disarm the system remotely, even lock your doors if you forgot. Everything's connected through one app that actually works without a tech degree to figure out.
If something breaks or stops working right, you call us. We're local, so we can usually get there same day. You're not waiting on hold with a 1-800 number trying to troubleshoot with someone reading a script. We fix it or replace it and make sure you're covered again.
Your alarm security system includes 24/7 professional monitoring with real people watching for alerts around the clock. That's not optional—it's the core of what keeps you safe. You also get mobile app access so you can arm, disarm, check status, and get notifications no matter where you are.
We install motion detectors, door and window sensors, glass break detectors, and smoke or carbon monoxide alarms depending on what your home needs. If you want cameras, video doorbells, smart locks, or smart lighting, we integrate all of that into one system you control from your phone.
In the Eastex-Jensen Area, where property crime is higher than the national average and most break-ins happen during work hours, having a system that alerts you and gets police moving fast makes a measurable difference. Studies show 60% of burglars will choose a different target if they see an alarm. The ones who don't get caught more often when monitoring is involved.
Our monitoring starts at $17 a month if you already have compatible equipment. If you need a full install, we keep the upfront cost as low as possible and never lock you into a multi-year contract. You can cancel anytime. We'd rather earn your business every month than trap you in fine print.
When your alarm goes off, our monitoring center gets the signal in seconds. An operator immediately tries to contact you using the phone numbers you provided. If you don't answer, or if you confirm it's a real emergency, we dispatch police or fire right away—usually within a minute or two of the alarm triggering.
That's faster than you could do it yourself, especially if you're across town or out of state. You'd have to see the alert, open the app, figure out what's happening, then call 911 and explain your address and the situation. By the time you're on hold, we've already sent help.
In Houston, response times vary depending on where you are and how busy things are. But monitored alarms get prioritized because there's a verified call from a monitoring company, not just a neighbor reporting something suspicious. That makes a difference when minutes count and most burglaries are over in under 10 minutes.
Most of the time, yes. If you've got equipment already installed—maybe from a previous homeowner or a company you stopped using—we can usually take over monitoring without ripping everything out. We'll come check what you have, make sure it's working, and connect it to our monitoring center.
That saves you a ton of money. New systems can run several thousand dollars depending on how many sensors and cameras you want. If your existing gear is compatible, you're just paying the low monthly monitoring fee and maybe a small service charge to get everything reconnected.
If your system is too old, outdated, or broken, we'll tell you straight up. Then we talk through what actually needs replacing and what doesn't. We're not trying to upsell you on equipment you don't need. We'd rather you spend money on monitoring that protects you than on gadgets that don't add real security.
Accidental triggers happen all the time. Kid opens the wrong door, you forget to disarm before walking in, cat sets off a motion sensor. When the alarm goes off, the monitoring center calls you right away. You give them your verbal passcode, confirm it was a mistake, and that's it. No police dispatched, no fees, no problem.
If you can't remember your code or passcode, you can still verify your identity by answering security questions we set up when you first got the system. As long as we can confirm it's actually you and not someone trying to cancel a real alarm, we'll help you reset things.
If we can't reach you at all and the alarm keeps going, we treat it like a real emergency and send help. That's the safest approach. Better to have police show up for a false alarm than ignore a real break-in because we couldn't get through. Most cities don't charge for the first couple false alarms per year anyway.
Cameras alone are better than nothing, but they're not a replacement for monitoring. If someone breaks in while you're at work, you might get an alert on your phone. Then what? You're watching it happen live, trying to call 911, trying to explain what you're seeing, giving your address while you're panicking. Meanwhile the burglary is already happening and you're miles away.
With professional monitoring, the operator sees the alarm, confirms it's real, and dispatches police while you're still getting the notification. Our operators are trained to handle emergencies. You're not. They do this all day. You're trying to do it while your heart's racing and you're not sure if your family is safe.
The other issue is that most break-ins in this area last under 10 minutes. If you're relying on yourself to notice the alert, figure out what's happening, and call for help, the intruder is often gone before police even get dispatched. Monitored systems cut that response time way down. And studies show 60% of burglars won't even try a house if they know it's monitored. The deterrent factor alone is worth it.
The monthly monitoring fee covers 24/7 professional monitoring, mobile app access, and system support. That means someone's always watching for alerts, you can control everything from your phone, and if something stops working, you can call us to fix it.
If you're monitoring an existing system, it's $17 a month. If we install a new system, the monthly cost depends on what equipment you choose, but we're upfront about pricing before you commit to anything. There's no activation fee, no annual contract, and no cancellation penalty. You pay month to month.
The only extra costs would be if you want to add equipment later—more cameras, extra sensors, smart locks, whatever. Or if something breaks outside of normal wear and needs replacing. We don't charge service fees just to come out and check on things or help you with settings. That's part of keeping your business every month instead of trapping you in a contract.
Your system has a backup cellular connection and a battery backup built in. If your internet goes down, the system automatically switches to cellular to keep communicating with the monitoring center. If the power goes out, the battery keeps everything running for several hours—usually long enough to get through most outages.
That means even during storms or if someone cuts your phone line or internet cable trying to disable the alarm, the system still works. It's designed to stay online when you need it most.
The backup battery eventually runs out if the power's off for a really long time, like during a major hurricane. But you'll get a low battery alert on your phone before that happens, so you know what's going on. And as soon as power comes back, everything recharges and reconnects automatically. You don't have to do anything.
