Most break-ins in Harris County happen between 10am and 3pm. That's when you're at work, your kids are at school, and your home is sitting empty. Professional security monitoring means someone's paying attention during those vulnerable hours.
When your alarm goes off, you get an immediate alert. So does our monitoring team. Within seconds, we're verifying the threat and contacting authorities if needed. You're not waiting to see a notification on your phone and wondering what to do next.
The difference between a monitored system and one that just sends you alerts is response time. Our monitoring center is staffed 24/7, and we know your property. If something's wrong, we're already moving while you're still checking your phone.
Choose the security solution that fits your needs. All plans include 24/7 professional monitoring and local Houston-area support.
We've been installing and monitoring home security systems in the Houston area since 2008. We've protected over 700 homes and businesses, and we're still a family-owned operation based right here in the community.
You're not calling a national call center when you need help. You're reaching our local team—people who know the Golfcrest / Bellfort / Reveille area, understand the specific concerns Houston homeowners face, and can be on-site quickly if you need service.
We've earned recognition from Angie's List and Home Advisor not because we're the biggest, but because we show up, listen to what you actually need, and don't push equipment you don't want. That approach has kept customers with us for years.
From smart home security to 24/7 professional monitoring — discover the full range of solutions we offer to protect what matters most.
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When your security system detects an intrusion, fire, or other emergency, it immediately sends a signal to our monitoring center. This happens in seconds—faster than you'd get a notification on your phone.
Our monitoring team receives the alert and checks which zone triggered it. We'll attempt to reach you first using your preferred contact method. If we can't reach you, or if you confirm there's a real emergency, we contact police, fire, or medical services depending on the situation.
You'll get updates throughout the process. We don't just dispatch and disappear—we stay on it until we know the situation is handled. If it's a false alarm, we walk you through resetting your system.
The entire system runs on cellular backup, so even if someone cuts your phone line or your internet goes down, your monitoring stays active. Your security system isn't dependent on Wi-Fi or a landline to reach us.
Your monitored security system includes motion detectors, door and window sensors, and a control panel with cellular backup. Most of our Golfcrest / Bellfort / Reveille customers add video doorbells and smart locks, which integrate with the same monitoring platform.
You can arm and disarm your system from your phone, check camera feeds, and get instant alerts when someone enters your home. If your kids get home from school, you'll know. If a door opens at 2am, you'll know that too.
Harris County has seen over 18,000 burglaries this year, but only 15% of those homes had active security systems. Burglars specifically look for alarm signs before attempting entry—83% will move on to an easier target when they see one. A monitored system doesn't just alert you after the fact; it stops most break-ins before they happen.
Our monitoring plans start around $40 per month with no long-term contract requirements. You're not locked in for three years like you would be with some of the national companies. Equipment can be purchased outright or financed, and installation is included.
Self-monitoring means you get alerts on your phone when your alarm goes off, and you're responsible for calling the police yourself. Professional monitoring means a trained team receives the alert, verifies the emergency, and contacts authorities for you—usually within 30 seconds.
The problem with self-monitoring is that you might be in a meeting, on a plane, or asleep when the alert comes through. Even if you see it immediately, you're still calling 911 and trying to explain the situation while you're potentially miles away. Police response can be slower when it's a homeowner calling versus a verified alarm company.
With professional monitoring, we're watching around the clock. If your system triggers at 3am and you don't answer your phone, we're already dispatching help. That response time difference can be critical, especially in a real emergency.
Yes. Every system we install includes cellular backup and battery backup. If your power goes out, the battery keeps your system running for 24+ hours. If your internet goes down or someone cuts your phone line, the cellular connection keeps your monitoring active.
This is important because some burglars will cut power or phone lines before attempting entry. A system that relies only on Wi-Fi or a landline becomes useless in that situation. Cellular backup means your system is always connected to our monitoring center, no matter what.
You don't need to do anything when the power goes out—the system switches to backup automatically. You'll get a notification that it's running on battery, but your protection never stops.
Response time varies depending on police availability and the priority level of the call, but monitored alarms typically get faster response than homeowner-initiated calls. When we dispatch, we provide verified alarm information, your address, and details about which zone triggered, which helps police treat it as a higher priority.
In Harris County, average response time for verified alarms is 8-12 minutes, though it can be longer during peak times. The key word is "verified"—police are more likely to prioritize calls from alarm companies with good track records than individual homeowners calling about their own alerts.
We also reduce false alarms by attempting to reach you first. If you accidentally triggered the alarm, we can cancel the dispatch before police are sent. This keeps your relationship with local law enforcement positive and ensures they respond quickly when it's a real emergency.
Yes, most systems can be self-monitored initially and upgraded to professional monitoring when you're ready. However, there's a practical issue to consider: if you're already investing in the equipment, the monthly monitoring cost is relatively small compared to the protection gap you're leaving.
Self-monitoring works fine if you're always available and comfortable handling emergencies yourself. But the situations where you need security monitoring most are exactly when you can't respond—when you're traveling, in surgery, on a flight, or dealing with your own emergency.
The monitoring fee is usually $35-45 per month. That's less than most people spend on streaming services, and it's covering your home 24/7. If you're installing a security system because you want protection, it makes sense to close that gap from day one rather than waiting until after something happens.
When your alarm triggers, our monitoring center will call you immediately using your preferred contact number. You'll provide your verbal passcode, let us know it was accidental, and we'll cancel any dispatch. The whole interaction takes about 30 seconds.
If you don't answer or provide the wrong passcode, we'll attempt your secondary contacts. If we still can't verify that everything's okay, we'll dispatch police as a precaution. This is why it's important to keep your contact information current and make sure everyone in your household knows the passcode.
False alarms happen—pets trigger motion sensors, kids forget the code, or you simply don't disarm fast enough. We don't penalize you for false alarms, but some cities will fine homeowners after multiple police dispatches. We help you avoid that by verifying first before sending authorities.
Yes. Our monitoring covers fire alarms, carbon monoxide detectors, flood sensors, and medical panic buttons. When any of these trigger, we follow the same verification process but dispatch the appropriate emergency service—fire department for smoke or CO alarms, ambulance for medical alerts.
Fire monitoring is especially important because fires spread fast. The average time from ignition to a fully involved house fire is under five minutes. If your smoke detector goes off at 2am and you're asleep, our monitoring center is already calling the fire department while you're waking up and getting your family out.
Medical panic buttons are popular with older homeowners or anyone with health conditions. If you fall or have a medical emergency and can't reach your phone, pressing the panic button brings immediate help. We'll try to reach you first, but if you don't respond, we're dispatching EMS right away.
